Frequently Asked Questions
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We usually dispatch orders within 1–2 working days. Delivery times depend on the Royal Mail service selected at checkout.
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Yes. We ship to many countries worldwide. Delivery times and costs are calculated at checkout.
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Every book is carefully packed in a sturdy cardboard book mailer to help it arrive in perfect condition.
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If you choose Royal Mail Tracked 24, tracking details will be sent once your order has been dispatched.
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Please contact us within 14 days with photographs of the damage and we'll arrange a replacement or refund.
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Yes. You may return an unused book within 14 days of receiving it. Please see our Terms & Conditions for full details.
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Where signed editions are available, they will be clearly marked on the product page.
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You can email us at jophoenix@phoenixpublicationsltd.co.uk, and we'll be happy to help.